Career Opportunities

Case Manager

The College of Psychologists of Ontario is seeking to hire a full-time Investigations and Resolutions Case Manager. The ideal candidate has demonstrated superior oral and written communication skills, the ability to distill and effectively address the key issues in complex situations.

Description

The College of Psychologists of Ontario is seeking to hire a full-time permanent Investigations and Resolutions Case Manager. The ideal candidate has demonstrated superior oral and written communication skills, the ability to distill and effectively address the key issues in complex situations, effectiveness in dispute resolution, and knowledge or experience in administrative law and/ or professional regulation. Other desirable qualifications include fluency in both official languages, investigative experience, university level studies in psychology and experience interacting with survivors of abuse.

Responsibilities will include responding to inquiries from the public about concerns regarding psychological services, alternative dispute resolution, investigation of complaints and reports as well as unauthorized practice matters, preparation of case documentation and assistance in drafting committee decisions and reasons.

This is a full time position with an annual salary starting at $85,000 per year. Work location is a hybrid with 2 days per week to be in office and 3 days remote.

The College of Psychologists of Ontario requires all staff to be fully vaccinated against COVID-19 pursuant to the Government of Canada’s guidelines; or have a valid Human Rights Code based exemption and provide documentation establishing the exemption.

Interested candidates are invited to submit a detailed letter of interest and curriculum vitae on or before September 25, 2022. 

Please send a letter of interest and resume to hr@cpo.on.ca

We thank all applicants for their interest in advance and advise that only those under consideration for the position will be contacted.

The College welcomes unique contributions in terms of opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, color, religion, disability, sexual orientation and beliefs.

The College is committed to accessibility in employment and to ensuring equal access to employment opportunities for all qualified candidates, including persons with disabilities. In compliance with the AODA, the College will endeavor to provide reasonable accommodation to persons with disabilities in the recruitment process upon request, including in relation to the materials or processes to be used in recruitment.  If you wish to request an accommodation, please contact hr@cpo.on.ca

Administrative Assistant, Member Services

The College of Psychologists of Ontario is the governing body for Psychologists and Psychological Associates in Ontario. The College’s role is to regulate the provision of psychological services in the public interest by setting the standards for competent and ethical practice.

The College is seeking an individual to play a key role by providing front desk services and administrative support to a broad range of College functions.

The position is currently hybrid with two days in office and three working remotely. 

Duties will include responding to general inquiries from the public, processing mail, managing supplies, scanning documents, providing administrative support to the Quality Assurance Committee and assisting members via phone and email.

Qualified applicants will have a College or University degree, excellent communication and organizational skills and be able to work independently with a high degree of accuracy. Fluency in French is an asset.

This is a full time permanent position with a salary of $40,000. 

MAJOR RESPONSIBILITIES:

Front Desk Services

  • Respond to inquiries or direct the inquiry to appropriate staff
  • Greet visitors to College
  • Receive and process deliveries of mail, couriered and faxed materials
  • Process outgoing mail as required

Registration

  • Enter information into the database as needed
  • Scan and upload incoming documents
  • Update member information as needed
  • Respond to member queries
  • Assist with annual renewal process
  • Scan legacy documents into the records management program

Purchasing

  • Prepare purchase orders
  • Order, receive and organize office supplies

Accounts Payable/Receivable

  • Scan incoming invoices and upload to records management program
  • Allocate invoices and expense claims
  • Process fee payments and prepare reconciliation report

Quality Assurance Department

  • Provide support to this area as required including review of Continuing Professional Development submissions for completeness

The successful candidate will be working with the confidential information of applicants engaged in the registration process. Therefore, this position is not appropriate for those who are seeking, or intend to seek, registration with The College of Psychologists of Ontario.

The College of Psychologists of Ontario requires all staff to be be fully vaccinated against COVID-19 pursuant to the Government of Canada’s guidelines; or have a valid Human Rights Code based exemption and provide documentation establishing the exemption. 

Interested candidates are invited to submit a letter of interest and resume to hr@cpo.on.ca until September 28, 2022.

We thank all candidates for their interest in advance and advise that only those under consideration for the position will be contacted.

The College welcomes unique contributions in terms of opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, color, religion, disability, sexual orientation and beliefs.

The College is committed to accessibility in employment and to ensuring equal access to employment opportunities for all qualified candidates, including persons with disabilities. In compliance with the AODA, the College will endeavor to provide reasonable accommodation to persons with disabilities in the recruitment process upon request, including in relation to the materials or processes to be used in recruitment.  If you wish to request an accommodation, please contact hr@cpo.on.ca