Inquiries, Complaints & Resolutions Committee (ICRC)

New Complaints and Reports

In the 3rd Quarter, the College received 20 new complaints. The nature of service in relation to these matters is as follows:

Timeline Snapshot

ICRC Meetings

The ICRC met four times to consider a total of 30 cases. In addition, the ICRC held 18 teleconferences to consider 47 cases.

ICRC Disposition

The ICRC disposed of 21 cases during the 3rd Quarter. In 10 of these, or 48% some remedial action was taken, ranging from providing advice to seeking Undertakings:

†F&V: Frivolous, vexatious, made in bad faith, moot or otherwise an abuse of process, pursuant to s.26(4) of the Health Professions Procedural Code.

The dispositions of these 21 cases, as they relate to nature of service, are as follows:

Disposition of Allegations

The 21 cases disposed of included the consideration of 58 allegations. The ICRC took some remedial action with respect to 18, or 31%, of these allegations:

Health Professions Appeal and Review Board

In the 3rd Quarter, two HPARB reviews of ICRC decisions were requested. The College received nine HPARB decisions. Six confirmied ICRC decisions and three were dismissed by HPARB as frivolous, vexatious, made in bad faith, moot, or an abuse of process.