Headlines

Inquiries, Complaints and Reports (ICRC) Committee

SECOND QUARTER, SEPTEMBER 1, 2020 – NOVEMBER 30, 2020

New Complaints and Reports

In the 2nd Quarter, the College received 27 new complaints. The nature of service in relation to these matters is as follows:


Timeline Snapshot

There are currently 115 open and active Complaints and Registrar’s Investigations. Most of these cases are have been open for less than 210 days, with 33% open under 150 days.


ICRC Meetings

The ICRC met on September 17, October 20 and November 18, 2020 to consider a total of 28 cases. The ICRC also held 21 teleconferences to consider 65 cases.



ICRC DISPOSITIONS

The ICRC disposed of 41 cases during the 2nd quarter, as follows:

The dispositions of these 41 cases, as they relate to nature of service, are as follows:


Disposition of Allegations

The 41 cases disposed of included the consideration of 109 allegations. The ICRC took some remedial action with respect to 37, or 34%, of these allegations.


Health Professions Appeal and Review Board (HPARB)

In the 2nd Quarter, three HPARB reviews of ICRC decisions were requested. The College received five HPARB decisions regarding ICRC decisions. Two ICRC decisions were confirmed, one request for review was withdrawn, and two were dismissed as being frivolous, vexatious, made in bad faith, moot or otherwise an abuse of process.